Problem Nokia Solution

Hard Reset The Motorola CITRUS

Here, we show you how to hard reset the Motorola CITRUS with step by step instructions.
Please note that all data will be deleted from the Motorola CITRUS as a result of this procedure. This process may or may not delete data stored on the microSD card. We recommend backing up all of your personal data before proceeding.First, try this:

1. From the main home screen, tap menu

1. Tap Settings, then Privacy

1. Tap Factory data reset

1. Tap Reset phone

1. Enter your password if required, then tap Erase everything to confirm

If that doesnt work, or if your phone is frozen:

1. Turn the power off. If your Motorola CITRUS is frozen, pull the battery out and reinsert it

1. Press and hold the Power and Camera buttons

1. Release the Camera button when prompted

1. Press and hold the Volume Down key

1. A yellow exclamation will appear on the display

1. Select the Wipe data/factory reset (Alt + W) option

All data including third-party applications will be deleted from the Motorola CITRUS. Once the wipe is complete, the phone will reboot to its factory fresh state.